Outreach Program — Changing Lanes Recovery
Meeting People Where They Are.
Connecting Them With What Comes Next.
Our Outreach Team brings connection, resource navigation, case management, peer support, and recovery resources directly into the Tucson community.
Meeting People Where They Are
Changing Lanes Recovery Outreach brings support, resource navigation, case management, peer connection, and community engagement directly into the Tucson community.
“Sometimes the first step isn't walking through the door. Sometimes the first step is having someone meet you where you are.”
Community Support, Brought to You
Street & Community Outreach
Our team engages with individuals in community settings and works to create respectful, human connections.
Resource Navigation
Helping people identify and connect with community resources based on their individual needs.
Case Management
Helping individuals identify needs, address barriers, develop next steps, and connect with appropriate services.
Peer Support
Recovery-informed support from people who understand the importance of connection, dignity, and meeting people without judgment.
Housing Connections
Helping individuals explore available housing and supportive resources when appropriate.
Behavioral Health Connections
Helping individuals connect with treatment, behavioral health, recovery support, or other appropriate services.
Basic Needs & Community Resources
Helping people navigate resources related to food, clothing, identification, transportation, employment, healthcare, benefits, and other social needs when resources are available.
Follow-Up & Continued Engagement
When appropriate, outreach is not simply a one-time interaction. The team can help individuals understand next steps and continue working toward connection with services.
Changing Lanes Recovery helps connect individuals with community resources. Available assistance depends on individual circumstances and available community resources.
Meet → Listen → Connect → Follow Through
Start Where the Person Is
“Start where the person is.”
Focus Areas
- Respectful, approachable engagement
- Building initial trust
- Dignity and safety first
- No assumptions about what someone needs
- Human connection before anything else
Understand What Matters Right Now
“Understand what matters right now.”
Focus Areas
- Listening to the individual
- Identifying immediate concerns
- Understanding barriers
- Avoiding assumptions
- Following the person’s lead
Turn Needs Into Next Steps
“Turn needs into next steps.”
Focus Areas
- Resource navigation and referrals
- Case management support
- Recovery and behavioral health connections
- Housing resource exploration
- Community service connections
Connection Matters After the Referral Too
“Connection matters after the referral too.”
Focus Areas
- Helping individuals understand next steps
- Reducing barriers where possible
- Encouraging continued engagement
- Supporting movement toward greater stability
- Ongoing relationship when appropriate
People Face Multiple Barriers at Once
Outreach begins by identifying the person’s priorities rather than assuming every person needs the same thing. Our team is trained to engage with dignity, patience, and a person-centered approach.
Barriers People May Face
Turning a Conversation Into a Plan
Outreach case management helps turn a conversation into an actionable plan. Available assistance depends on individual circumstances and available community resources.
Available assistance depends on individual circumstances and available community resources.
Let’s Work Together
Organizations can contact Changing Lanes Recovery when they encounter individuals who may benefit from outreach, resource navigation, recovery support, or connections to services.
Who Can Partner With Us
For Businesses
For businesses, our Outreach Team can help you respond more constructively when someone on or near your property appears to need support or connection to resources — with dignity and without confrontation.
The Team That Shows Up
Outreach is about more than handing someone a phone number or a resource list. It is about showing up, listening, building trust, helping identify the next step, and making meaningful connections to resources and support.
MEET PEOPLE WHERE THEY ARE
We begin with respect, dignity, and human connection.
LISTEN BEFORE WE ASSUME
Every person and situation is different. We start by understanding what matters right now.
TURN NEEDS INTO NEXT STEPS
Our team helps identify resources, connections, referrals, and practical next steps.
FOLLOW-THROUGH MATTERS
A referral is more useful when someone understands what happens next and has support navigating the process.
Changing Lanes Recovery Outreach Team
On the Streets • In the Community • Here to Help
The Changing Lanes Recovery Outreach Team shows up in the community because recovery doesn’t always start at a front desk. It starts with a conversation.
Not Sure Where to Start?
You don’t have to know exactly which resource you need before reaching out. Tell us what’s going on, and our team can help identify possible next steps.
Connecting Professionals With Our Team
Professionals and organizations may contact the Outreach Team regarding potential referrals, resource coordination, or community partnership opportunities.
Make a ConnectionHow We Engage
Changing Lanes Recovery Outreach operates with a consistent emphasis on the dignity and safety of every person we encounter — and our team.
When Someone Is Ready for Recovery Support
When someone is interested in recovery support, the Outreach Team can help connect them with appropriate resources. Participation in Changing Lanes Recovery treatment is not required to receive outreach assistance.
Outreach in the Community
Watch our outreach team in action — meeting people where they are and connecting them with the support they need.
The First Step Can Start Right Where You Are.
Whether you’re looking for help, trying to connect someone with resources, or interested in partnering with our Outreach Team, reach out to Changing Lanes Recovery.